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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
other than the staff, this hotel sucked!!! beds had no sheets. sofa bed had no linen. vending machines didn’t work. hallway and room smelled like weed!! towels were tiny and dirty. absolutely horrible stay the location only
Business response:
Dear Bernice, We appreciate your taking the time to post your review, as we value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are grateful for your patience. Please be assured we have noted your concerns and will address them with the team. Considering our great location and service, we would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
Bad Everything very bad Nothing
Business response:
Dear Ashley, We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit. Sincerely, Hotel Management
DO NOT STAY HERE I hate the whole experience it was the worst place and we did not end up staying we slept in our car which was way better than staying at this roach motel I did not like anything about it..we lost 100 we didn't stay there because there were roaches in the bathroom the staff was rude we couldn't get a refund I will never stay here or recommend this place
Worked out okay, but I would elsewhere next time. The area in & around the hotel did not have a safe feel. Never saw staff other than at check-in except cleaning people in the morning. People walking around & sitting in cars that you don’t see usually around hotels. Room & hotel not very clean. Bed was comfortable
Business response:
Dear Billy, thank you for choosing us. We are glad that you had a good stay and that the comfort of your bed was to your satisfaction. Although we are also grateful to learn from detailed comments like yours, we continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Bad Room was nasty and dirty then not the room I reserved at all Nothing
Business response:
Dear April, Please accept our apologies for the experience you shared in your feedback. It wasn't very pleasant to see that you felt your accommodations were not clean. We take pride in providing a clean, fresh environment for our guests and are sorry we overlooked some areas in the preparation of your room. Your feedback will be discussed with the housekeeping team to ensure this does not occur in the future. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
The stay was uncomfortable Everything about the stay. Cleaning up around the hold building. Had trash coming up stairs while going to the room. Was still there after we can back to the room The location was was ok but the stay was not comfortable at all.they had roaches. The smell was bad there. You can still smell in our clothes after we left. I didn’t stay the whole night. That’s how bad it was there.
Business response:
Dear Kyneen, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and welcome you back again soon. Sincerely, Hotel Management
STAY AWAY it smelled like weed and the font desk lady Latonya said I needed to go get cash for the room even though I already paid for it. None of them are answering the phone or emails regarding cancelling my reservation and refunding my money so it looks like they’re scammed me and booking.com has done NOTHING to help because they can’t contact the hotel. this place is a dump. They wouldn’t let me stay there even though I paid.
Business response:
Dear Jordan, we are sorry for the issues you experienced with the front desk. We are looking into the matter to see what went wrong. Please be assured that we will take appropriate measures with our team members and train them to handle such situations better. We hope to have another chance to welcome you back. Sincerely, Hotel Management
The room was very nice but the smell It was a bad smell and when I got There I couldn’t pay card,I had to pay with cash and they didn’t have change It was very clean
Business response:
Dear Jazzmyn, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback, and we hope to welcome you again for a flawless stay. Sincerely, Hotel Management
Bad
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.7 star rating with 1,616 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.