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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing
Roach motel with a really nice staff First floor window did not shut or lock. Microwave didn't work. The bed was worst than sleeping on the ground. We got one pillow each and they were terrible. The coffee was weak and horrible It's close proximity to our destination
Business response:
Dear JOSHUA, thank you for staying at our hotel and sharing your comments. It is disappointing to see such comments, as this is far from the experience we want our guests to have. Your feedback is essential to us, and we are sorry you were unable to enjoy your stay. We hope we will have another occasion to exceed your expectations and to welcome you back soon. Sincerely, Hotel Management
Disappointing
Straight crap It's smoke-free yet every room completely smells like smoke the hallway smells like smoke it's run down it's extremely dirty I do not recommend this hotel at all. Pool does not work at all either is completely green Nothing
Business response:
Dear Smith, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. We hope you will con... read more
Not exactly a five star hotel, More like a roach hotel Don’t expect a five star hotel, Everyday I stayed here it took me at least an hour to get in my room, Keycard issues, There were a couple of bugs in my room, The room had this weird smell, I also couldn’t connect to the wifi. If you’re staying here make sure that this is your last resort the only think I like about this property is that it’s close to a bunch of stores.
Business response:
Dear JoJo, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
Fair
Bad Pool was green and filthy...roaches in our room..had to buy my own toilet paper becuz they didn't provide..didn't give us clean towels...no breakfast just coffe...very hot in building but our room was cool...smelled weed through out building...just horrible place...DO NOT STAY THERE... Staff only
Business response:
Felix, thank you for staying with us. We regret the unpleasant visit and your disappointment with our in-suite amenities. We take the cleanliness of our property and suites very seriously; therefore, we sincerely apologize for the cleanliness issues you encountered while here and the inconvenience this caused. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. Additionally, kindly know our pest control provider does service our hotel on a routine basis.... read more
awful dirty, bugs, no wash cloths, they charged me again even though I paid through Booking.com nothing
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you encountered in your accommodations and the inconvenience this caused. Please be assured we will address this with our housekeeping team to ensure we are flawlessly preparing each suite for our guests. If you have further financial queries, please reach out to our front desk, as they will be more than happy to assist you. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely,... read more
In the room cockroaches Nothing No have available breakfast
Business response:
Sol, thank you for staying with us. We are sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We regret the inconvenience this caused and are grateful for your patience. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.7 star rating with 1,616 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.