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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
would never stay here again. Stained Mattress, stained floors, strong smell of smoke, the smoke detector was covered with plastic. Poor water pressure in the shower. Outside trash cans were full and over flowing. This place is disgusting! We booked 2 nights only stayed one and that was only because we got there so late.
Business response:
Dlayna, thank you for your candid review. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We are also sorry for the inconvenience you experienced due to the concerns with your guest room. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. Meanwhile, we ... read more
It was the worst experience I ever had. Could not even check in. Was told by other guests there were bugs everywhere Nothing
Business response:
Jhoany, we appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately. Sincerely, Hotel Management
Fair
Bad
Bad Treated terrible and I fell at hotel no one help
Business response:
Sheila, thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you had a good experience overall. However, we apologize for the service you received during your time with us. This is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. Thank you for being our guest, and we hope you will stay with us again so we can show you the hospitality for which we are known. Sincerely, Hotel Management
it’s like they turned the projects into a hotel Very Dirty and old. Tv looked like they pulled it out of the trash. Very unorganized hotel staff. Had to cancel 2nd night stay and stay elsewhere for other night. only good thing was the location.
Business response:
Derik, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
Worst hotel ever !!! This was the absolute WORST hotel I have ever stayed at , there was no blankets on the bed just a sheet, when we asked they said they didn’t have any so we had to go to Walmart to buy our own, there was no towels just one and again they said they didn’t have any, we had half a roll of toilet paper we asked for more and AGAIN they didn’t have ANY… Our room didn’t get serviced at all the three nights we stayed , and to top it off there was NO RUNNING WATER we got back to the room after the Cowboys game and... read more
Business response:
Blanca, thank you for being our guest. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. Sincerely, Hotel Management
Bad
Bad Room had bedbugs. Have bumps on my arm and hands. So sad and unpleasant. NEVER EVER STAY HERE AGAIN. MY FAULT FOR CHOOSING THIS LOCATION. Location only
Business response:
Michael, we are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.7 star rating with 1,616 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.