This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
- Hotels
- Atlanta, GA
About this business
Location details
2225 Interstate N. Pkwy. W., Atlanta, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very very bad Will not stay in extended America ever again
Business response:
Neelesh, thank you for staying at our hotel. It was disappointing to read your comment and know our property did not meet your expectations. We appreciate you sparing some time to share your feedback. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
Lesley, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Do Not Stay We didn’t even stay! We checked in and upon arrival we found dirty and stained carpets that hadn’t been vacuumed, a leaking fridge with water in the floor surround it, a dead cockroach, a questionable tub, sofa bed didn’t have sheets and the bed itself almost flipped on us when we sat on the end of the bed. We left as quick as we arrived. I would not recommend this hotel whatsoever. The hallways smelled questionable and the room looked nothing like the ones through the app. The employees were friendly and didn’t ... read more
Business response:
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies for the issues you encountered in your suite and hallway. We are also sorry for not meeting your expectations with our staff. We can assure you that what you experienced is not acceptable by our standards, and we will address the concerns you outlined to take appropriate actions. We value you as our guest and regret the inconvenience caused. We hope you will give us a second chance in the future. Sincerely, Hotel Managem... read more
We arrive was TOOD.the room. we reserved was not available. The guy was having a meltdown due to just coming on shift (seriously) I asked if smoke-free was told zero it escalated when I.mentiond the pot smell and smoke smell stated had good and asthma was told not the place.for.me. I had to run out ask my friend if we want to stay despite not right room & shady residents running around but at midnight and driving for 13 hours it www we needed a few hours. I was so livid and I did say his attitude was not customer service fri... read more
Business response:
Thank you for your review. We are sorry we were unable to accommodate you in the room you booked, and even more distressing is the fact that you did not experience the best from one of our associates. Your feedback has been discussed with the appropriate individual to ensure we are consistent with our service delivery. Even though we are non-smoking property on rare occasions, we have guests who do not adhere to the property rules concerning smoke, and that can be challenging for all concerned. We hope you will give us a cha... read more
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Dont ever go,it is a very sad place to visit. Horrible
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
Arthur, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
The staff was nice, however the room was very unclean. There were many hairs left in the bathroom area from multiple other people, the shower didn’t look clean enough for me to feel comfortable to use, and it was just overall not cleaned well, or much at all. Also, the hallways and lobby strongly smelled of weed. Thankfully the room did not.
Business response:
Hannah, thank you for being our guest. We apologize your suite was not in a spotless condition upon your arrival and regret that compromised your stay. Your feedback has been discussed with our housekeeping team members so corrective measures can be taken to avoid this from reoccurring. We would welcome the opportunity to make this up to you and hope you will consider a return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
How is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy rated?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy has a 3.2 star rating with 2,269 reviews.
When is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy open?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy is open now. It will close tomorrow at 12:00 a.m.