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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Showed at the front desk for check-in and they told me don't have room available
Business response:
Thank you for your review. We are sorry we were unable to accommodate you this time. We are reviewing this from our end to see what went wrong. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Business response:
Shameka, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
John, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
I picked this hotel because it had a kitchen so I could cook and not eat out everyday. Before booking it states we would have a fully equipped kitchen with utensils and we had nothing asked for it they stated they are all out to other people. I’ve previously stayed at a different location and all rooms had their own supplies. No breakfast but I understand because Of covid.
Business response:
Jessica, thank you for your review. We apologize for the inconvenience you had due to some of our amenities not being available during your visit due to the current circumstances. We hope to welcome you back so that we can provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Im so disappointed! I called expedia a month ago to canceling because Covid 19 situation. They referred my case to the hotel for a refund or credit and im still waiting. Is not fair send me a survey when you know you fail your customer. Thanks for nothing- you lose a client!
Business response:
Thank you for your feedback. It was disappointing to read your comments. Unfortunately, inquiries on reservations made through a third party, prepaid booking site, must be made through them, and we suggest you contact them directly. We regret the inconvenience you have been through. Please give us another chance in the future. Sincerely, Hotel Management
Business response:
William, thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management
Business response:
Christina, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
James, thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 3.6 star rating with 2,438 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.