This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
GO SOMEWHERE ELSE This place was not good at all...the smell when you walk in was horrible. It’s smelled like dead fish in there, the staff was not friendly and acted like I was getting on their nerves when I checked in. I asked for extra pillows and kept being told they will bring them to me and never did...just overall a mess. I will never go back to this place. EVER.
Business response:
Tiffany, it was disappointing to read your comments concerning your stay at our hotel. Delivering a well-appointed room and fresh environment has been our aim, and we apologize for having failed in this attempt. Your feedback has been shared with everyone involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We hope you re-evaluate us on your next visit as we hope to regain your confidence in our brand. Sincerely, Hotel Management
Room was dated. Room had a strong odor. Bedding was cheap.
Business response:
Thank you for being our guest. We sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback considering the odor and the overall condition of your room will be discussed with the appropriate individuals to improve our future guests’ experiences. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Lamp shade missing. Room had not been cleaned well. No amenities (hangars, toiletries to speak of) unless a trip to the front desk.
Business response:
Lee, please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
good place for extended stay. Staff was not helpful and created unnecessary problems
Business response:
Sarah, please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 3.6 star rating with 2,398 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.