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Extended Stay America - Austin - Downtown - Town Lake

3.4
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Location details

507 S 1st St, Austin, TX, 78704, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,795 reviews
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Joreaner's profile image
Joreaner 
3 years ago

Comfortable and Convenient Good experience. Comfortable and conveniently located close enough to downtown Austin. 

Sara's profile image
Sara 
3 years ago
Cara's profile image
Cara 
3 years ago

We had a rough check in, and waited over an hour to check in. This may have been out of the control of staff, but they were not particularly helpful or understanding considering the situation. The property is quite dingy, with a leaking hole in the ceiling on the way to our room. Although it's' extended stay, there were no dishes or silverware provided, and few towels. The room wasn't cleaned over our 3 day stay. 

Business response:

Dear Cara, thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please give us another occasion to host you in the future and provide you with the seamless stay you ... read more

Ron's profile image
Ron 
3 years ago
Silvia's profile image
Silvia 
3 years ago

Excellent location. Friendly staff 

Business response:

Dear Silvia, thank you for choosing to stay at Extended Stay America during your recent visit to the city. We are delighted to read you had an enjoyable, comfortable stay, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back!Sincerely,Hotel Management 

edwin's profile image
edwin 
3 years ago

It’s a okey place but close to downtown 

Business response:

Dear Edwin, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management 

michelle's profile image
michelle 
3 years ago
Twila's profile image
Twila 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

Enjoy Our Stay We enjoyed our stay and will stay here again 

Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake

How is Extended Stay America - Austin - Downtown - Town Lake rated?

Extended Stay America - Austin - Downtown - Town Lake has a 3.4 star rating with 2,795 reviews. 

When is Extended Stay America - Austin - Downtown - Town Lake open?

Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.