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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lonesome Traveler Nice room with everything you need, nice helpful staff and a decent location.
Rooms and hallways need a deep cleaning.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Great location and staff but the property needs an upgrade . Old carpets and the like.
Business response:
Elias, thank you for taking the time to share your comments. We hope you had an overall good stay, but we apologize for not meeting your expectations. We are grateful for the feedback, and we will share these notes regarding our property needing an update with the appropriate individuals for future modernization plans for our hotel. We look forward to welcoming you back in the future. Sincerely, Hotel Management
Liked that parking was included.
it was a good value.
Good enough Lobby definitely needs an upgrade. Room was adequate for my 1-night stay, though I had trouble getting hot water out of the sink. Windows need replacing. Could have used an extra blanket. Location is excellent, and staff are friendly.
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,773 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.