Extended Stay America - Austin - Downtown - Town Lake

Julian 

on Expedia

3 years ago

The property and area are clean and well kept. The room was spartan, but met our needs for a two night sleep. Water pleasure is very low and it was difficult to take a shower on the third floor. AC was strong for April, but might not be for the summer month. Staff was efficient and polite. It is a good location, walking distance to some restaurants, shops and the river. We would recommend for travellers on a budget. 

Larry 

on Expedia

3 years ago

Clean. Good pleasant service. Breakfast was granola bars and muffins. Good location for the price 

Christi 

on Expedia

3 years ago

One night pass through stay w teen. Room was lovely and clean. I stayed in a double with my teenage daughter for one night. Parking was ample. Laundry facilities require coins (reception desk did not have any change to make) or you can download an app, scan the machine, and pay by card. I do wish properties would discontinue advertising "free breakfast". Coffee and a granola bar isn't breakfast, yet we all know "breakfast" is built into the cost. Overall a great stay. 

Mariah 

on Expedia

3 years ago

Check in was great, my room was nice and clean. But lacked some basic stuff like a coffee machine etc. The staff was okay at best. They definitely hated their job mostly cause they were understaffed. We got locked out the hotel cause there were no staff after 11 to let us in when the key thi g didnt work. Had to walk around the entire building to find a door that would work. Its like everyman for them selves. Kinda shocking. All in all is was alright and convenient. 

Anne 

on Expedia

3 years ago

Great Location It’s an older property but they keep it very clean. Staff was friendly and helpful. Plenty of parking and most importantly to me LOCATION! Great area for dining, shopping or outdoor activities. All the action on S. Congress is right around the corner. 

Karl 

on Expedia

3 years ago

No towels The room was fine. We were there for 2 nights. They did not clean the room after the first night and when I called down for clean towels at 4 pm they said they didnt have any ready. They said itvwould be about 6pm before towels were ready and we would have to bring down the dirty towels to exchange them for clean ones. They may have been under staffed. But i probably wouldnt stay there again.