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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The fridge in our room keep ticking, hard to sleep. Other then that, everything was fine.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your observation regarding the refrigerator will be shared with our maintenance team for review and action. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I like this hotel because you had privacy and how it was walking distance to the basic needs like food and convenience stores. What I didn’t like was that there was no bathroom exhaust fan or kitchen tools for the mini kitchen.
Business response:
Thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one and that our location was perfect for your needs. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Do be fooled about complimentary breakfast. It’s a misnomer and never eventuated. The company advertises breakfast but offers granola bars that didn’t even get supplied.
Business response:
We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Austin Pride♥️ The heat didn't phase me. The town was hopping, the spirit was unity and party. Being on the edge of the happenings was crazy. Pedicabs are the best way to get your bearings before up close & dirty. Great Jazz at Parkers.
Business response:
Kathleen, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
somewhat disappointed Wonderful staff. NO BREAKFAST and wasn't informed ahead of time. The place could use a good cleaning too, but nice people working there.
Business response:
Henry, thank you for your review, and it's nice to know you enjoyed your overall stay with us and loved our cordial staff. However,we aresorry the breakfast offerings were not to your liking and regret the inconvenience caused. We will make a note of your feedback as we plan any changes to our breakfast offerings. We value your feedback and hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Affordable and great location This would be a great place for a long stay in Austin. It’s very close to downtown, the lake, Barton springs, more places to eat than you can imagine. The kitchenette was nice. Coffee in the lobby but no breakfast but you have a big refrigerator and a stovetop so it doesn’t matter. We had a decent view of downtown.
Business response:
Tim, thank you for being our guest at Extended Stay America. It is great to know you were impressed with our ideal location and that you liked our fully-equipped kitchen. We appreciate your feedback and look forward to seeing you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,774 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.