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507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location. Very close to Zilker park and airport. Excellent public transportation options too. I took bus to airport and it cost $1.25, bus stop 1 block away, bus ran every 15 min and took about 20 min to get to airport! Hotel was quiet, clean, comfortable bed, excellent front desk. Lots of restaurants nearby. Very safe area. Very walkable.
Business response:
Elizabeth, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept property, warm hospitality, and location made such a wonderful impression on you. We will be sure to share your kind compliments with the entire team! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Hotels.com staff is incompetent. Great stay. Don't book through Hotels.com . The worst time ever dealing with incompetent staff of hotel Com. They fixed situation after 40 plus minutes on the phone. Unacceptable!
Great value for the price. Walking distance from downtown, plenty of parking. Full size fridge, microwave and stove.
Business response:
Mimi, thank you for the glowing review of Extended Stay America. It is our goal to deliver great value at a fair price. We believe that our prime location and well-equipped suite makes us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
One night Pretty basic for an overnight. Major issues trying to find it....had to call the hotel as the map directions were off because it doesn’t actually face S First St.
The staff was very friendly and accommodating; the room clean and completely functional. My only disappointment was in the "breakfast" offered. The information provided through Expedia states "breakfast included". This consisted of coffee, granola bars, and small packaged muffins. It's really a grab and go snack area, rather than a breakfast.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and your spotless, comfortable room. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Your comments are appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay America - Austin - Downtown - Town Lake has a 3.4 star rating with 2,796 reviews.
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.