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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly and they were able to answer all of our questions when needed
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the excellent work. We hope you will choose us again on your next visit to Austin. Sincerely, Hotel Management
Good location Good location to downtown and Congress Ave. Older hotel but with reasonable prices.
Business response:
Connie, thank you for taking the time to review your stay. We're glad to know our location worked well for you and that you were pleased with our affordable rates. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Excellent staff. Adequate rooms. Good location. No issues really.
Business response:
Thank you for posting a review of your stay at Extended Stay America. We're glad to know you were pleased with the service you received from our associates and that our location was ideal for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
ホテルは古い感じを受けますが、部屋はキッチン付きで広いです。ただ、ロビーが狭く、チェックイン時の対応が一人だったため、時間によってはチェックインに時間がかかります。ホテルの場所は、バス停が近いので、ダウンタウンや空港までのバスも頻繁にくるので便利でした。コウモリが観れる橋までも歩いていけます。
The location is excellent, close to all tourist spots in Austin.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed our ideal location and that you had a nice time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Clean hotel but no free breakfast This is just a standard hotel apartment close to downtown Austin. It does NOT have free breakfast as advertised. They only give you free coffee in the morning. The walls are pretty thin at this hotel as well. I heard doors slamming in the middle is the night in my room. I only stayed at this hotel because it was the cheapest for the date in the correct location and it has free parking. Hotel is clean.
Business response:
Christi, thank you for taking the time to review your stay. We are happy to read you enjoyed our location and that you liked our well-kept property. However, we are sorry for the noise issue you encountered and regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,806 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.