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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice the staff was nice and easy check in and out the bed was so comfortable and everything work no problems
Business response:
Dear Janie, thank you for choosing our hotel and taking the time to write a review. We are glad everything went well with your check-in and check-out and that you enjoyed most of your stay. We appreciate you highlighting our comfortable bed and friendly staff in your review. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments with our team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon!Sincerely, H... read more
Convenient and easy to get to. Bed was comfortable
Best Extended Stay Hotel! This is perhaps the best Extended Stay America property that I have ever stayed in! And, I've stayed in quite a few of them. Amalia was excellent at check-in! This place was spotless and very well maintained. The ac was cold. The water was hot. The bed was comfortable. The towels were clean and white! It was safe and convenient! Will stay here again.
Business response:
Dear John, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited! We genuinely pride ourselves on providing an exceptional stay for our guests; it means the world to us when we succeed. It is always wonderful to see when our guests can enjoy everything about our hotel. We appreciate you highlighting our well-appointed accommodations, amenities, and service of our staff, especially Amalia. Our team is devoted to ensuring each guest feels at home and has the desire to retur... read more
Clean mid- range motel Great location. Drive up appeal not the best. Clean room. Good parking.
It was reasonable the ac unit was noisy and room needs updating
Business response:
Dear Marco, we appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our room needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We also regret that the condition of your room did not meet your expectations and that you had challenges controlling the temperature. Your feedback will be shared with the appropriate individual to ad... read more
Reliable Comfortable I have traveled to Austin multiple over the last ten years and this is my go to hotel. The property is conveniently located near the highwat, dining and entertainment. It may show its age but the staff is friendly and the rooms are spacious. Except for a very unhappy baby across the hall my stay was super!
Business response:
Dear Joseph, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back. We are so glad you continue to enjoy our convenient location, the room's comfort, and the staff's services. However, we regret the concern you had during your recent stay. It is always a pleasure to have you as our guest, and we look forward to your next stay. Sincerely, Hotel Management
Great service!
Business response:
Dear Melina, thank you for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home for our guests. So we are thrilled to read our team provided excellent service. Thank you for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.