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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As expected Room was as expected for the price. Bed was reasonably comfortable, bathroom was ok for me (staying by myself) but could be a problem for couples or families.
Great no problem checking in. Room clean. No hastle.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you had a seamless check in and your room accommodations were clean to expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Nice hotel Very nice place when needed to find a place fast. Great customer service
Business response:
Thank you for taking the time to share your experience. It is good to know our location was beneficial and that you valued our customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Economical extended stay facility in a good locati No frills lodging, but a good value. No maid service unless requested as additional service. Kitchen supplies available, but only if requested at the front desk. Quiet location near shopping and freeways. Clean. Friendly staff.
Business response:
Thank you so much for completing the survey about your recent stay. I appreciate you taking the time to give us your feedback as it the best tool we have to continue to improve. I am glad to know, overall, it was a good experience. We look forward to your next visit to Austin.
Clean environment I only had two issues and that is the water takes forever to get hot in the shower and the sink. On top of that only one burner in my kitchenette worked which made meals take a bit longer.
Business response:
Thank you for taking the time to share your experience. Please accept our apologies for the two inconveniences you experienced. Our maintenance engineer has addressed these issues. Overall, is great to know your stay was a pleasant one. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Conveniently located, good value for money Hotel staff were very good - very courteous and eager to help. There is only one on duty at any time so as such they have a little too much to do. But it's a very basic offering which explains the low price point. Breakfast is not really breakfast; self serve coffee, tea and granola bars and/or instant oatmeal to go. There was no drinking water available. The toiletries provided are terrible - I had to go to a restaurant to wash the smell of the soap off my hands.
Business response:
Thank you for taking the time to complete a survey on your recent stay with us in Austin. I am sorry to see we did not meet your expectations enough to earn a higher score. I welcome additional feedback if you'd like to share, as guest feedback is the best tool I have for learning what services and offerings we need to focus on improving. I hope you will give us another opportunity to serve you on your next trip to Austin.
Great price and great location Great hotel for a great price! Staff was wonderful and rooms were clean and quiet!
Business response:
Thank you for taking the time to share your experience. We are glad to know you had a great experience at our hotel and valued the accommodations provided. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.