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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Todd, thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, General Manager
Better then expected! Reading reviews on Extended stay Austin, TX I was very nervous about staying here but with the rooms being sold out I had no other choice. Yet, I actually had a great stay. Rooms were clean as can be, no bed bugs ( which in another review they had mentioned bed bugs) I did my examining and there weren't any bed bugs! The rooms could use a little upgrade but other then that the condition of the rooms were great! Very spacious rooms I must add! As far as staff goes they were awesome, friendly, but still k... read more
Business response:
Sam, thank you for sharing your kind review. We are glad to know you enjoyed your time with us and that our convenient location and courteous associates made it even more memorable. We appreciate your suggestion and look forward to seeing you again soon. Sincerely, General Manager
Comfort Good
Business response:
Alfred, thank you for posting a review of your stay. We are pleased you had an overall comfortable stay and enjoyed being with us. We hope to welcome you back soon at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. Sincerely, General Manager
Over priced Not so good.. Staff a little too uptight not helpful at all
Business response:
Ignacio, we appreciate you being our guest. We are sorry you were not pleased with the service we offered. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the high standards you should always expect from us every single stay. I truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, General Manager
At least 20 minutes from 6th street, but good neighborhood. Close to the highway. Staff was nice room was clean.
Business response:
Thank you for selecting Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. for your visit and for sharing your comments. We are glad you liked our courteous associates and convenient location which was perfect for your needs. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Business They should get a night manager without an attitude.
Business response:
Thank you for the review. Although you liked your overall time with us, I apologize for the poor service you experienced with one of our associates and the inconvenience it caused. I assure you this has been addressed. Thanks for being our guest, and we hope you will choose Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. the next time you visit our area for business or pleasure. Sincerely, General Manager
Business response:
Rajen, thank you for your stay at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. and for your four-star rating. We are happy your overall experience with us was a pleasant one. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business Trip Room was very clean. Staff was very helpful.
Business response:
Thank you for your nice review! It's good to read about the highlights of your stay and your comments about our spotless property and staff. We appreciate your business and hope you will visit Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. on your next trip to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.