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Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is awesome
Business response:
Amanda, thank you for choosing Extended Stay America We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay Lakeline LOVE this place ❤️ & the manager BRITTANY is the absolute greatest. She's a shining star for Extended Stay America: professional, courteous, and an overall dream come true for hotel guest like us. Thanks Brittany for everything you and your amazing staff do. Y'all are the BEST!!!
Business response:
Amanda, thank you for the wonderful review of Extended Stay America. We are delighted that we Brittany made you feel so welcome. We are very proud of our team and their dedication to our guests, so we'll be thrilled to share your comments with them. We look forward to seeing you again next time! Sincerely, Hotel Management
Clean room nice staff clean room nice staff clean room nice staff
Business response:
On behalf of our team at Extended Stay America, thank you for the excellent rating! We strive to deliver clean, comfortable accommodations and outstanding service to each and every guest, and we appreciate you noticing our efforts. We enjoyed having you and hope we will continue to be your hotel of choice whenever you return to Austin. Sincerely, Hotel Management
Nothing really unique in my opinion.. I didn't like the fact that I've been staying for 3 weeks in a row and for the first 2 weeks I had no Air Conditioning in my room. Same room and I told management about if before I checked out the first time. The next week I was given the same room and the Air conditioning still hadn't been fixed.. That's utterly ridiculous..
Business response:
Thank you for sharing your concerns with us. We are very sorry and cannot apologize enough for the inconvenience you have had due to the HVAC unit not being repaired by our team. There is no excuse for such mistake such a service issue, and we are looking into this matter so as to try and fix it as soon as possible. What you have experienced is just not acceptable, but we would like you to consider giving us a chance to improve our impression on you going ahead. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,058 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.