This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was a little disappointed with the breakfast. Could have offered a little more.
Business response:
Thank you for staying with us at Extended Stay America. It’s a pleasure knowing your visit with us was an enjoyable one. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you are already planning another trip our way. Sincerely, Hotel Management
The price was a little high.
Business response:
Dela, thank you for the review of your stay. We are happy you had an overall comfortable stay. However, we regret we did not merit the rate you paid. Thank you again, and we hope to serve you better in the future. Sincerely, Hotel Management
Wonderful Staff HUGE THANKS, to Brittney and her Awesome staff. Y'all are the absolute best. We
Business response:
Amanda, thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Brittney. She is a true asset to our team, and we will be sure to share your compliments. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Best Staff Ever!!! Thank you Jen, Brittany, and Aaron for being such great help throughout our stay. You guys are awesome
Poor in and out access with the cart for baggage. Cart for baggage was broken. Whatvthey called breakfast was nothing i could eat it was more like snacks. The front desk help was extremely nice. The hotel especially the fourth floor reeked of pot. There was heavy pot smoking going on and it was in elevators and hallways. Room was clean.
Business response:
Please accept our sincere apologies for not living up to your expectations for a perfect stay. We always strive to deliver a well-kept room and clean facilities, and unfortunately, we missed during your stay. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments to step up their game and work more diligently going forward. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope to have ... read more
Nothing was unique about this place. No ice machine. No ice and the fridge did not cool
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we are sorry as we couldn't hit the mark of your expectations for a perfect visit. Your feedback for the refrigerator has been shared with the appropriate team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,058 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.