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Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Throughly enjoyed my stay and plan on returning to stay again in the future.
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Restroom vent was very loud, no option for just lighting. No dishes or coffee pot in room. Have to check out at front desk. Lots of random people hanging around outside of the hotel. Baby roach seen in restroom.
Business response:
Thank you for the comments. We were sorry to read you were inconvenienced by maintenance issues in your restroom. We have alerted our engineering team, and we are fixing the problem. We also apologies for the insects in your room. Our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We also regret any inconvenience you had due to the other guest of our property. Kindly note, as per our brand standard requirements, we keep the kitche... read more
I was a little disappointed with the breakfast. Could have offered a little more.
Business response:
Thank you for staying with us at Extended Stay America. It’s a pleasure knowing your visit with us was an enjoyable one. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you are already planning another trip our way. Sincerely, Hotel Management
The price was a little high.
Business response:
Dela, thank you for the review of your stay. We are happy you had an overall comfortable stay. However, we regret we did not merit the rate you paid. Thank you again, and we hope to serve you better in the future. Sincerely, Hotel Management
Wonderful Staff HUGE THANKS, to Brittney and her Awesome staff. Y'all are the absolute best. We
Business response:
Amanda, thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Brittney. She is a true asset to our team, and we will be sure to share your compliments. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,074 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.