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Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No one @ Check in No one at front desk for at least 5 minutes for check in. I even called from my desk & no one came to answer phone. When they appeared they weren’t sure if my room was ready & I had to wait for them to go see if it was available. Otherwise everything else was fine.
Business response:
Thank you for sharing your feedback. We are delighted to read you had a comfortable stay. However, we apologize that your room was not ready upon your arrival and for the delay you experienced. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Its not the best but i was satisfied
Business response:
Benjamin, we are delighted you had an excellent stay at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Cheap place to sleep Good location in North Austin
Business response:
Jennifer, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Que estaba solo muy poca gente o carros en el estacionamiento muy amable el recepcionista
Business response:
We appreciate you for being our guest at Extended Stay America. It is a pleasure to know you had a great stay and that you were impressed with the service delivered by our associates at the front desk. Thank you for your generous rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
We usually stay here every Thanksgiving. It is always clean and the staff are always friendly. I wish there was a better breakfast but the cheaper price makes up for it!
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 3.1 star rating with 1,879 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.