Extended Stay America - Austin - Northwest - Lakeline Mall's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Austin - Northwest - Lakeline Mall

4.2
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

13858 N US Hwy. 183, Austin, TX, 78750, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,074 reviews
Select a rating
Anonymous's profile image
Anonymous 
5 years ago

Quiet clean wprker clientele Polite guests smoking room 

Business response:

We appreciate your fantastic review of Extended Stay America. Thank you for letting us know your stay was perfect in every way. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Great!! Enjoyed that walking to shopping and restaurants 

Business response:

Thank you for choosing Extended Stay America on your trip to our city. We are thrilled to know you had a great stay with us and that you were impressed with our location as it was close to many restaurants and shopping venues which made for a memorable visit. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Dalia's profile image
6 years ago

Great customer service This hotel is super amazing, the staff are so helpful and the greatest staff I've ever encountered. I would definitely recommend this place to everyone I know. Thank for the great customer service your staff provides 

Business response:

Dear Dalia, thank you for taking the time to post your comments regarding your recent stay Extended Stay America. Your compliments were a pleasure to read. We are delighted to learn you were thoroughly spoiled by our team. We appreciate your recommending us and look forward to having you as our guest again. Sincerely, Hotel Management 

eloy's profile image
6 years ago

Great service at the the desk, ac unit could be better and so can the breakfasts, clean and nice area 

Business response:

Eloy, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our front desk staff. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Carlos's profile image
Carlos 
6 years ago

Excellent location, security and staff ............ 

Business response:

Carlos, thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked our courteous associates and that our ideal location made your stay a pleasant one. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

This is just a place to stay to sleep & leave. We were not impressed by anything. It was clean, but that was it. Nothing was overly special or impressive. 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Crystal's profile image
Crystal 
6 years ago

Upstairs noise Everything was good except i had very loud people upstairs!! Horrible stomping walking back and forth! It was an adult as well you can tell cause it sounded heavy!! 

Business response:

Crystal, thank you for staying at Extended Stay America. We are glad you liked many aspects of our hotel, but we are sorry for the noise issue you experienced from other hotel guests. We hope the remainder of your visit was enjoyable and that you would choose us again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall

How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?

Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,074 reviews. 

When is Extended Stay America - Austin - Northwest - Lakeline Mall open?

Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.