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Extended Stay America - Austin - Northwest - Lakeline Mall

4.2
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

13858 N US Hwy. 183, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,085 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Kaneesha's profile image
Kaneesha 
6 years ago

Great location felt quite safe plus the got new furniture while we were there overall great stay will use again 

Business response:

Thanks for making Extended Stay America a part of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Frederick's profile image
Frederick 
6 years ago

Good experience I would definitely recommend this place, and I would stay again.. 

Business response:

Frederick, thanks for sharing the nice review about your experience at Extended Stay America and for recommending us to the future travelers. We are happy to see your stay was comfortable in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Front Desk Kendra at the front desk was exceptional! A real pleasure to deal with and would definitely cause me to return. 

Business response:

Thank you for choosing our hotel for your stay. Making you happy makes us happy! We are glad that everything went so well during your stay and that our courteous associates made it for a memorable one. Your feedback will be shared with Kendra, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management 

Felix's profile image
6 years ago

Okay hotel, good for a night stay. Staff on the front desk was nice, but absent for too long and no belt or anything to try n reach someone. Parking area was dirty. There was maintenance personal kidding golf balls on the carpet and left balls on the floor, wish I almost trip on. Wouldn't be my first or second choice. 

Business response:

Felix, we apologize for the inconvenience caused to you. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Andrea's profile image
Andrea 
7 years ago

The manager Brittney and her team are so personable and kind. 

Business response:

Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Everything was great 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Margaret's profile image
Margaret 
7 years ago

Business response:

Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall

How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?

Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,085 reviews. 

When is Extended Stay America - Austin - Northwest - Lakeline Mall open?

Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.