This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good experience I would definitely recommend this place, and I would stay again..
Business response:
Frederick, thanks for sharing the nice review about your experience at Extended Stay America and for recommending us to the future travelers. We are happy to see your stay was comfortable in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Front Desk Kendra at the front desk was exceptional! A real pleasure to deal with and would definitely cause me to return.
Business response:
Thank you for choosing our hotel for your stay. Making you happy makes us happy! We are glad that everything went so well during your stay and that our courteous associates made it for a memorable one. Your feedback will be shared with Kendra, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Okay hotel, good for a night stay. Staff on the front desk was nice, but absent for too long and no belt or anything to try n reach someone. Parking area was dirty. There was maintenance personal kidding golf balls on the carpet and left balls on the floor, wish I almost trip on. Wouldn't be my first or second choice.
Business response:
Felix, we apologize for the inconvenience caused to you. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
The manager Brittney and her team are so personable and kind.
Business response:
Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was great
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Hair trimming was all on the sink. Staying 1 night with no a.c. but they gave me a different room and reimbursed me for 1 night
Business response:
Thank you for being our guest at Extended Stay America. We are pleased we were able to resolve the issues to your satisfaction. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
It met our need very well. If we had a need the staff we good to help. It is cost effective with not a lot of frills. One night a person in the next room had a melt down, it sounded like a developmentally disabled person so was pounding on the wall and crying out. It stopped after a while and no further problem.
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased your stay with us was satisfactory and that you liked our friendly associates. That being said, we regret the inconvenience you experienced due to noise issues. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,074 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.