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Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Our experience was great. We are decently going to use them again.
Business response:
Thank you for staying at Extended Stay America. It is a pleasure knowing you were satisfied with everything we offer and that you had an enjoyable stay. We look forward to serving you again soon. Sincerely, Hotel Management
Less than your money's worth Dog feces inside the elevator, very filthy outside the hotel
Business response:
Ernesto, thank you for your review. We are sorry for the cleanliness issues you encountered in your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. We hope you will consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management
Business response:
Daniel, all of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Everything about the hotel was fine, it was kept in decent shape, but the other people staying there were a bit thuggish, lots of empty alcohol bottles in the parking lot, and one customer asking if dope was legal in this state, made for an uncomfortable stay.
Business response:
Jesse, thanks for evaluating your experience at our hotel. Although you had a nice stay with us, we apologize as you felt unsafe while being here. Please know, our team is well-trained to handle any situation and maintain a good environment. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Nice and clean hotel Staff was very friendly and room was clean and fresh when we arrived I would stay there again
Business response:
Amanda, thank you for the glowing review of Extended Stay America. We are delighted to know your room was comfortable and met all of your expectations. We are also sharing your compliments with our entire team, especially with the housekeeping staffs. Thanks again, we look forward to welcoming you back on your next visit to this area. Sincerely, Hotel Management
Excelente atención Excelente la atención en mostrador y la limpieza muy bien, muy buena ubicación.
Business response:
Nora, thank you for the great review. We love knowing how pleased you were with our location which was ideal for your needs and that you had an excellent stay. Thank again for choosing Extended Stay America, and we hope you will make the same choice when your travels bring you back to this area. Sincerely, Hotel Management
Business response:
Wow - Jason, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Drove and paid extra for breakfast but it was lame Drove and paid extra for breakfast but it was lame. Only sugary and greasy stuff..cheap and not healthy st all. Coffee was watery...ended up having to go to McDonalds.
Business response:
Gabriel, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,074 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.