Extended Stay America - Austin - Northwest - Lakeline Mall

Anonymous 

on Expedia

7 years ago

The hotel had a weird smell the entire time there. Our room wasn't clean or ready at check in. The "free breakfast" was pretty much a granola bar and dry oatmeal packets, not worth it at all. The room was a bit outdated. Bed was comfy although sheets were dirty. When the AC was not running, room was hot. All of the necessities were not in the room, you had to ask the front desk for them. There is no pool or gym locates inside the hotel. Location was good since the mall and different places to eat were so close. Plus side was... read more

Steve 

on Expedia

7 years ago

Great stay at Extended Stay America I enjoyed my stay. I had a room facing a lush green austin green belt beautiful. Great staff and very friendly. 

Casey 

on Expedia

7 years ago

Yolo Everything was great, the drawers in the dresser were not clean when arrived. Left loose what seemed to be Tabasco. The beds were horrible. How Ever customer service was on point and the best. 

Anonymous 

on Expedia

7 years ago

Room in need of more thorough cleaning Very friendly and courteous staff but our room was not very clean and had an obvious odor. Specifically, there was an unidentifiable brown/yellow residue on the front surface of the fridge that we had to clean off. Side tables had also not been wiped off. Bathroom seemed fine though. We probably would have asked to switch but it was the last room with a king bed. 

Anonymous 

on Expedia

7 years ago

Nice place but no restaraunts close by or bars good bye 

Anonymous 

on Expedia

7 years ago

Our experience was great. We are decently going to use them again.