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Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
YEN-WEN, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Nice staff,very clean ,great location This property is well Maintained and clean. The location is in a nice area. Usually I don't like taking my dog out for walks if it's dark but I never felt uneasy Or unsafe no matter what time of day or nite it was..The staff is very nice,friendly,and cool! The beds are comfortable and rooms were clean and pest free. No weird smells in hallways like some locations! Excellent choice for guests that Are looking for a place to stay for month or longer
Business response:
Yolanda, thank you for choosing Extended Stay America - Austin - Northwest - Lakeline Mall. We are delighted to note that you enjoyed our service, clean facilities, and location. We appreciate you recommending us and hope to serve you again! Sincerely, General Manager
Better than we thought it would be. We stayed for 2 nights and were comfortable enough for our needs. The room was clean, good a/c, plenty of room. We had meals with our family, so didn't check out the dining room area. The bed and decor weren't super-plush, but within acceptable expectations. There's no hair dryer provided; B.Y.O.! (Maybe I could have called and gotten one from the manager, but I borrowed my daughter-in-law's.) The week-end price break we got was more than enough to balance out any shortcomings. There was n... read more
Business response:
Thank you for taking the time to share your experience. I am glad to see that your stay beat your expectations. Your satisfaction at the cleanliness of your room and the affordable rate you paid is great to read. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice hotel close to shopping Easy ck in and out, looks ok, room is spacious, clean, bed poorly made, kitchen but nothing to use in it.
Plain but clean The room was plain but clean, the staff overwhelmingly courteous. My only complaint was the TV volume could not be turned up much beyond a whisper and then it would periodically go silent, needing to be turned off, then turned back on again. One other problem was the laundry center, which has only 2 out of 4 washers functioning, 2 out of 6 dryers working. I went to use the laundry at 8pm, couldn't get a working combo until 11:30pm
Business response:
Thank you for taking the time to write a review. I am glad you enjoyed your room as well as our staff; however, it is disappointing to read about the issue with the TV and laundry services. Our maintenance engineer has been informed to rectify these issues promptly. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Closed to to main rd The hotel idols fine and look safe The room did smell bad
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,074 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.