Extended Stay America - Austin - Northwest - Lakeline Mall

Victor 

on Expedia

a year ago

Had to wait in lobby. No one to check in. Shower curtain moldy. 

Kim 

on Expedia

a year ago

Roach infested, dirty floors, stained sheets, and room smelled bad👎 I will NEVER stay there again. Thank the Lord they were willing to give me my $ back for the next 2 days! 

Mark 

on Expedia

a year ago

No hangers for closet No chair for desk Bathtub looked like not cleaned and stained Sink was dirty Door and walls beat up Bed was fine 

Ana judith 

on Expedia

a year ago

It’s smelled. Vents in bath filthy. Had to move to another room , next morning. 

Anonymous 

on Expedia

a year ago

ROACH HOTEL!!!!! First room I was originally given was infested with so many roaches (mainly baby roaches) so lady at the front desk moved me to another room just right down the hall from the first room and it was worse than the first one..... I'll never stay there again 

Krystal 

on Expedia

a year ago

They will steal your money and blame it on you! Booked a room through Expedia. I came in at 2 am, gave them my card, was given a room key. Went up to my room, only to be woken up at seven in the morning by an extremely rude front desk female clerk. She told me that there was “supposed to be nobody in the room, good thing had the deadbolt on the door because she just barged in then asked me my first and last name and told me that there was no reservation on the room. I told her clearly there was a reservation, because otherwi... read more

Selena 

on Expedia

a year ago

This hotel was extremely dirty and the lobby, halls and rooms all had a foul smell that would not go away. The pictures depict a whole different hotel.