Extended Stay America - Austin - Northwest - Lakeline Mall

Antoinette 

on Expedia

a year ago

Roaches crawling on the wall Roaches crawling on the wall. 

Bellanca 

on Expedia

a year ago

Pubes There was pubes in the sink and in the bathtub. It definitely didn’t get cleaned before I came in 

Kevin 

on Expedia

a year ago

There was a big white stain on the bed sham. Hair in the shower. A sandal under the bed. Socks under the bathroom sink. Overall poor condition. 

Terrance 

on Expedia

a year ago

Terrible, Musty, Carpet, The carpet was old and stunk. I will never stay at another hotel from this franchise. They need to invest in a professional carpet cleaning service. 

Josephine 

on Expedia

a year ago

Its terrible. 

Gary 

on Expedia

a year ago

Needed better maintence inspections. Shower head was spurting out water from where the head was connected to the pipe. There was lots of plumbers' tape or white putty visible, but nobody tested the connection or they would have been sprayed in the face, as I was. I don't think there was a trashcan anywhere in the room. 

Cynthia 

on Expedia

a year ago

Dirty and unkept. Lobby was so dirty you could tell it had not been cleaned in months/