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Extended Stay America - Austin - Northwest - Lakeline Mall

3.1
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

13858 N US Hwy. 183, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.11,871 reviews
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Anonymous 
6 years ago

The rooms we filthy, no towels, and they appeared to not have been cleaned. When i told the desk staff they didnt care and told be to.leave their hotel. I will NEVER stay at another ES hotel Worst experience ever and i travel extensively. This property is beyond needing a remodel. 

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Dalton 
6 years ago

No go. It was terrible. “Breakfast” was a pot of coffee and granola bars. The room was disgusting, dirty really low quality work in everything fixtures not secured to the wall. Very low water pressure. The only reason I’d even give this place a one star is because of the nice staff, I feel bad they have to work with such crappy quality. I honestly want my money back. Worst hotel experience ever I was embarrassed to bring my friend over. Will not be staying at another one of these hotels. 

Anonymous's profile image
Anonymous 
6 years ago
pauline's profile image
pauline 
6 years ago

needs improvement The front desk clerk questioned my reservation and tried to give me a smaller room. There was an bad order on the floor where we stayed and the room kitchen refrigerator was dirty. There was a sound that happened from time to time that made it hard to sleep. 

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thomas 
6 years ago

East Texas AC didn't keep room cool. Carpet was stained and not clean. Beds were not comfortable. I guess they didn't have maid service, the wasn't cleaned or re-supplied with clean towels or wash clothes. Would never stay at an Extended Stay again. 

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Anonymous 
6 years ago

Huele muy mal... habia muchas cucarachas , el personal nocturno incopetente.... y el cafe que dan en las mañanas horrible 

J's profile image
6 years ago

This hotel was extremely filthy, as soon as I walked through the doors I was disappointed. There was a strong order and it was hot and stuffy. The staff took forever to come to the desk, there were boxes of paperwork in visible view of the hotel, which made the front desk look very junky. The room was also dirty, the bottom of the tub was covered in dirt, the kitchen amenities were dirty, the sink was dirty, and the pillow cases were very dingy. My boyfriend and I had planned to stay 2 days but we left the very next morning. 

Anonymous's profile image
Anonymous 
6 years ago

Very dingy with very suspect people entering and leaving location. 

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Anonymous 
6 years ago

Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall

How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?

Extended Stay America - Austin - Northwest - Lakeline Mall has a 3.1 star rating with 1,871 reviews. 

When is Extended Stay America - Austin - Northwest - Lakeline Mall open?

Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.