Extended Stay America - Austin - Northwest - Lakeline Mall

Anonymous 

on Expedia

8 years ago

Convenient location. Cheap cheap cheap facility I've stayed at other extended stays that were 10 times better than this one. Avoid this place unless it is about budget and only needing a place to sleep. 

Anonymous 

on Expedia

8 years ago

Anywhere is better! Filthy. Had to ask for a different bedspread due to really bad stains. Called the front desk and they said it would be 45 minutes because they didn't have any clean ones. The tub/shower was so bad that we skipped it. We didn't walk barefoot on the carpet because it was filthy. The sheets were clean and we waited for the clean bedspread before going to sleep. In the morning we woke to find lots of small black bugs crawling on the kitchenette sink area. We had no food in the room which could have potentiall... read more

Patrick 

on Expedia

8 years ago

Bed bugs and crazy people The night I arrived it was very apparent why this hotel was so cheap from the parking lot. I took a lot of time finding a parking spot that I was sure was well lit enough to deter any potential burglars, which based off the number of broken car windows in the lot seemed like a real possibility. I entered the room and was immediately disgusted. I pulled out the computer chairs in the room and there was white crusty substances all over the seat on both of them, which definitely appeared to be human a... read more

Kevin 

on Expedia

8 years ago

Down and out in the GREAT STATE of TEXAS Room wasn't cleaned, bed sheets not changed, hair in bathroom, smelled of weed in building, beer cans scattered around the outside. ABSOLUTELY 0 savings going through Hotels.com. but this is the first bad experience we have had. 

Bob 

on Expedia

8 years ago

overpriced my room smelled like Hot Dogs, and the smoke detector had a bright flashing light , that continued flashing during my entire stay approx every 10 seconds. bad experience really 

Matthew 

on Expedia

8 years ago

The worst experience This hotel is dirty and disgusting. There was hair in the tub, the mirror was splattered with something, the toilet had urine and the bed was gritty with hair on the pillows I was given. It is located under a freeway and the noise kept me awake almost all night. I checked out after 1 night because I arrive so late I couldn't easily leave the first night. When I checked out I told the front desk the room was disgusting and the woman said "I know this will sound crazy, but I am not surprised.". I was shock... read more

Ken "not happy" 

on Expedia

8 years ago

Roaches They had roaches in the bathroom. The hallway stinks. The breakfast was less than good. The employees were great and helpful. The show rod was about to fall out the wall. The show water drained really slowly. The kitchen needed upgrading. The employees gave great service given the circumstances. 

Steve 

on Expedia

8 years ago

Cheap hotel close to Lakeline Mall No top sheet. No Pots, pans utensils or coffee pot. We asked for a coffee pot and got one with a mouldy filter. They gave us Sanka coffee. Next day we found out they also had Folgers (with cafine).