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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was amazing. The girls at the front desk were super sweet and attentive. The only reason I gave it a 4 star is because the shower pressure was horrible. I stayed on the second floor.
Great service
Business response:
Dear Guest, Thank you for your kind words. We are thrilled to hear you enjoyed the service during your stay at Extended Stay America. It's always rewarding to know our team made a positive impression, and we look forward to welcoming you back again soon.Sincerely,Hotel Management
The room was clean but the furniture could use an update. I prefer to use stairwells when I have the option and the stairwells in this facility were filthy. There was plenty of parking and overall this was a nice and quiet stay for me. The bed was comfortable and I liked the TV channel options.
Joseph, front desk clerk, was friendly. We waited 10 mintutes to check in but he was the only clerk and the manager left the office.
Business response:
Dear Guest,Thank you for your recent visit to Extended Stay America. It is excellent to know that our associates made your stay more comfortable. We love to make our guests feel at home, and we will enjoy passing along your kind compliments to Joseph. We appreciate your patience regarding the delay you encountered during check-in. We will share it appropriately to ensure these issues do not occur moving forward. We hope to have the opportunity to provide you with a smoother experience during your next visit.Sincerely,Hotel M... read more
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,291 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.