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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good
Adequate The room was spacious but needs updating. It is good for families on a budget but if you are looking for luxurious rooms or amenities, this is not the hotel for you. Bring your own shampoo and conditioner. The bath tub needed updating and the counters were warped. The beds were comfortable and the AC worked so we were fine.
Business response:
Dear Belinda,Thank you for sharing your feedback. We’re pleased to hear you found the room spacious and the beds comfortable. It’s great to know the AC helped make your stay more comfortable. We understand that some areas need updates, and we appreciate you highlighting where we can improve. Your insights are valuable as we strive to enhance the guest experience. We hope to welcome you back and provide an even better stay in the future.Sincerely,Hotel Management
I'm visiting family when in Austin; this hotel is convenient, but very complicated to get to the first time. Generally quiet, however, since cooking facilities are in each rooom and construction workers often stay here, there are occasional cooking smells. There is a picnic area on the property and these workers occasionally party here making noise and leaving trash. For me, the convenient location with respect to family and price are enough for me to return.
Business response:
Dear Leslie,Thank you for sharing your experience with us. We’re glad to hear that our convenient location and pricing make us a good choice while visiting your family. We appreciate your patience. We also value your feedback regarding any inconvenience with the neighboring guests. We’ll continue working to maintain a quiet, fresh, and comfortable environment for all our guests. We look forward to welcoming you back on your next visit for the seamless stay that you deserve.Sincerely,Hotel Management
Simple and no nonsense place The hotel was fair. It was neat but a bit dusty and outdated, especially the bathroom. Be sure to take your own toiletries and shampoo, conditioner and any other items you may need for your trip. It no nonsense, no full breakfast or restaurant service but they do offer coffee and a small grab and go table with packed muffins and grain bars in the morning. It is good for families on a budget or a quick overnight trip.
Business response:
Dear Belinda,Thank you for sharing your thoughts. We're glad to hear you found the hotel well-kept and appreciated the budget-friendly stay. Your feedback regarding the room's condition and amenities is helpful, and we’ll take it into account as we work to improve the guest experience. We’re pleased the grab-and-go options provided some convenience during your visit. We hope to welcome you again and provide an even more comfortable and enjoyable stay in the future.Sincerely,Hotel Management
good
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,291 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.