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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clean room, everything we needed was there. Cons: breakfast was a joke; not what I expected, room had old oil smell, needs to be freshened up after visitors cook in there.
Business response:
Thank you for your review. We are sorry for the odor you encountered in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We will also share your feedback with the appropriate team regarding food and beverage selections at our hotel. We understand the frustration you experienced and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Very friendly desk staff. . . Wish there was smoking rooms. Room was big and nice
Business response:
Thank you for being our guest at Extended Stay America. We are glad you loved our spacious suites and friendly front desk staff. We value your feedback and hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Very convenient location and accessible to local stores and markets
Business response:
Thank you for choosing Extended Stay America for your stay. We are delighted to hear you had an enjoyable, comfortable stay, and our convenient location close to the shops and restaurants was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management
Not too bad. Nothing bad, nothing amazing. Thry do not supply plates or utensils, which blows my mind. So bring some with you!
Business response:
We are pleased to see you enjoyed your stay with us. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure to accommodate you, and we look forward to seeing you again. Sincerely, Hotel Management
The breakfast was only coffees and granola bars
Business response:
Thank you for being our guest. Your overall rating suggests you had an otherwise great stay. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope you will choose Extended Stay America again in the near future. Sincerely, Hotel Management
Average cleanliness. No utensils or plates. Staff wasnt always available when needed. But room was nice. Nothing special.
Business response:
Thank you for staying with us and leaving your review. We regret learning that our staff was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. Kindly note, the dishware for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We are grateful for your patience and hope you will revisit us on your next... read more
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.2 star rating with 919 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open tomorrow at 9:00 a.m.