Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Antonio 

on Expedia

7 years ago

I was disappointed that there was a kitchenette in the room but no coffe maker. Had to wait until morning before I left to see they had 2 kurig coffe makers on top of a desk by the front door. 

Harriet 

on Expedia

7 years ago

Lack of humanity The bathroom sink did not drain at all. There was heavy accumulated dirt on the floor by the wall in the bathroom. Reaching the hotel receptionist on the phone was very, very difficult. (I'm sure they are overworked and there is not enough staff.) Next, the ad says there is a shuttle but does not say that it doesn't go to the regular hotel shuttle stops at BWI. The receptionist knew that I was trying to arrange to have my son who was in a wheel chair at the airport at the hotel shuttle stop, get picked up, ... read more

Anonymous 

on Expedia

7 years ago

Not too good Room smelled like BO, bathroom dirty, airport shuttle late. 

Anonymous 

on Expedia

7 years ago

Worst hotel I stayed 20 min in the room. Just long enough to book a different hotel. The room and hotel smelled like smoke and was absolutely disgusting. Stains, bugs and hair everywhere. 

Anonymous 

on Expedia

7 years ago

When we arrived the front desk personnel stopped in the middle of checking us in and were speaking with a manager about the hotel staff removing a customers belongings from their room without notifying them about it. Very weird and definitely a red flag. But this was about 7pm and we had been up since 4am, so we went through with the check in. When we got off the elevator onto our floor it smelled like smoke. The room was ok for the price, but the beds were extremely uncomfortable and when we requested more pillows from th... read more

Anonymous 

on Expedia

7 years ago

The hotel exterior was neat and clean. The interior like the elevator and hallways were dirty, not filthy. They looked like they haven’t been cleaned in about a year. The room deffinerly smelled like cigarette. Bathroom was clean. The fridge and microwave oven were very outdated. They worked fine.