Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Anonymous 

on Expedia

4 years ago

Would NOT recommend They couldn’t find our reservation for 15+ mins because they had issues with their system, and acted like because their system was down they weren’t going to be able to help us. Finally it was resolved. The room was not clean. The sink was backed up and filled with water. Dirty towels. Not vacuumed. Would not recommend. 

adrian 

on Expedia

4 years ago

Puff puff never will stay again The first room smelled like weed the smoke detector was covered with plastic bags 🎒 the bathroom toilet was dirty and the room phone didn't work. The second room toilet didn't flash we had to fix it and was dirty The bed was hard and the sink cold water didnt work. 

Anonymous 

on Expedia

4 years ago

They advertised a free airport shuttle which wasn't actually in service so I had to take a $20 Uber. The room was filthy, the bathroom had urine on the floor, and the whole room smelled terrible. It was obviously not properly cleaned. The replacement room was also unclean and smelled like cigarettes. Chose another hotel, not worth it. 

Anonymous 

on Expedia

4 years ago

Poor customer service. AC didn't work. 

Ricky 

on Expedia

4 years ago

Bad don't stay here Place was dirty. Not a clean hotel. I had to check out because of roaches and other bugs was everywhere. Hotel smells like a project.