Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Miah 

on Expedia

5 years ago

Don’t book here !!! Awful awful awful and I’m never coming back back. The room was dirty when I arrived. Toilet wouldn’t flush , trash on floor and some one dirty sock was in the bed. I had to plunge my own toilet since they don’t hire weekend maintenance.my baby spilled juice in the bed and they refused to give me any new sheets or towels until I brought the soiled ones down myself. So I bring the sheets and she told me I Had to pay for every item with a juice stain ! I never received fresh sheets since I refused to pay. Ho... read more

Anonymous 

on Expedia

5 years ago

A mess I arrived and was assigned a room. Got to the room and the room had not been clean yet. The bed was undone, beer bottles were everywhere. It was disappointing. I went back to the front desk of course thinking they would give me some kind of discount but nothing. We get assigned another room and this room the tv is broke. Completely crooked. On top of it no cups were in the room and instead of getting the queen bed we paid for we got double beds. 

Mark 

on Expedia

5 years ago

Waited three hours at airport for pickup. When the van finally came drove right past me. I had to wait another 20 minutes. 

Diane 

on Expedia

5 years ago

Never again The bed was to be a queen size; believe a double bed with terrible mattress. lumpy and crevices. Also 4am in the morning a man banged on the door of a room down the hall with loud voice. 

Sharon 

on Expedia

5 years ago

This is the worst property I’ve ever stayed in. I checked out 20 minutes after checking in. The property is old, dilapidated, smelly, and dirty. Remove this property from the Expedia inventory. Given it one star is one too many. 

Jackalope 

on Expedia

5 years ago

Was assigned my room only to find it filled with trash and unmade beds. Assigned a second room that was also a mess. Absolutely terrible. Avoid this hotel. You’d be better off staying in a dumpster at a fish market in August.