Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Anonymous 

on Expedia

6 years ago

Do not stay here. Ban bad bad bad I hated it!!!!!! 

Rick 

on Expedia

6 years ago

Disappointed Was given wrong keys several times and they have me keys to people rooms asked for refund and was told I had to talk to the manager asked for extra time or can I come back another day and was told that they couldn't because there computers were down because the hotel for stuck by lightning the night before 

OnSi 

on Expedia

6 years ago

I needed Clean towels and couldn’t get them, fresh linen more of the same 

Vincent 

on Expedia

6 years ago

There was hair in our bed. The maintenance man had to come turn out water on to take a shower. Staff was great though. 

Anonymous 

on Expedia

6 years ago

All was BAD..i do not reccomand to any one this hotel...terrible....is in middle if nowhere..no chuttle service not Taxi..they accept reservations and they do not have any room available... 

Charnita 

on Expedia

6 years ago

Renovations are needed The hotel really had a bad smell in the hallways and my room had to go and purchase air fresheners. The bed was also bad, middle of the bed was sunk in not comfortable at all. My opinion need to renovate the property 

Anonymous 

on Expedia

6 years ago

There was nothing that i liked about my stay in this place. I walked into the lobby and the receptionist obviously had better things to do besides say "hello" or even make eye contact with us. She was occupied with vacuuming the area in which we were standing. She never once asked us what we needed and when she finally decided to acknowledge us she was done her chore and back behind the desk. The room we stayed in didnt look clean it had hair everywhere and there wasn't any toilet paper in the room. The room smelled stale an... read more

Chris 

on Expedia

6 years ago

Cigarette burns on the bathroom floor of the first room (before I requested for another room) and food in the sink. The lady at the front desk was extremely rude when I explained why I requested a new room, the second room’s key did NOT work after the third trip down to the front desk, and every hallway had a foul odor. The second room was decent. Never staying at this location ever again. 

Osaretin 

on Expedia

6 years ago

bad.. worst hotel ever Roaches were in the bedroom and restroom. Disgusting. Advise you do a general pest control. Bed Mattress was stinking, the stove was not hot at all and took time to get hot ,and outside the hotel smelt like cigarettes.i advice you to book another hotel. poor customer service except for the african american woman.