Extended Stay America - Baltimore - Glen Burnie

Lynn 

on Expedia

9 years ago

Never again.. When I first checked in I was greeted by an excellent staff member. When I opened the door to my room, it looked like either it hadnt been cleaned yet, or someone hadnt checked out because the bed was unmade and room was a mess. So I called front desk. She told me to come down and get another room. When I get back to the front desk, the customer in front of me must have had the same problem because he was also getting another room. She gives me a second room and I proceed back upstairs. This room had a bottle o... read more

Anonymous 

on Expedia

9 years ago

Not Returning The area seemed safe until I went out the following morning & seen my car had been broken into but what can you expect it's Maryland . Main reason I checked out early. Staff could be more attentive to guess. Room had a funny smell and walls are thin I could hear everything from the room next door. 

Amy 

on Expedia

9 years ago

Not what I booked My friend and I recently stayed here while running the Across the Bay 10k. I chose this hotel because it was cheaper than the other options and still relatively close to the race in Annapolis. I booked a non smoking room online and were given a smoking room upon check in. When I asked for a non smoking room, like I booked, we were told that there were no more available and were handed a spray to make the room more tolerable. If the window wouldn't have opened and we would've had more time, we would've left ... read more

Andrea 

on Expedia

9 years ago

Smelly and Loud The whole hotel smelled of smoke and there was noise all night long until 6am from people 2 rooms down. They spoke loudly all night and morning long and they slammed their doors closed constantly. 

Not Provided 

on Expedia

9 years ago

Hotel not so bad, guests to the hotel bad.... The staff was wonderful, however other guests in the hotel...not so wonderful. I was on the second floor, I was awaken by noise of stomping on the floor above me and from my neighbor to the left of me. The bathroom smelled of cigarette smoke. Not old smoke but someone was smoking and the fumes entered into my bathroom. Moreover they need to keep an eye out for "working girls" that come to the hotel. I saw one who could have been older than 19 years old. 

william 

on Expedia

9 years ago

Smoking Hotel When we made our reservation through hotels.com we put in for a first floor room,and a non smoking room.When we arrived there was no first floor rooms or non smoking rooms.The hotel made good the next day to get us out of the smoking room.That room was so bad with the smoking odor as you could still smell it on our clothes for days.They then assigned a 2nd floor room for us which still smelled like smoking odors, actually the whole hotel smelled like a smoking room because of the 3rd floor smoking.I have to say... read more

Dan B. 

on Expedia

10 years ago

Business trip to Baltimore Hotel was nasty, stunk of smoke, and was dirty. Staff was nice but I had to sleep with the windows open and my pillow stunk like an ash try. Never going back 

Anonymous 

on Expedia

10 years ago

I take two room. we have 4kids. I requested for non smoking hotel provide me smoking room