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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was surprised that the unit had a little kitchen even for an overnight stay. The parking lot was well lighted with ample spaces available. Nice dog walking area. The bed was comfortable & quiet.
It was a good place to stay. Liked the large fridge and nice kitchen area. Although did not cook in it bc only there one night. Beds great! Pleasant location. It is an older extended stay America compared to others I have stayed in. It could use some updating: carpet, bathroom, kitchen table chairs, fridge.
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We are glad to hear you enjoyed the kitchen area, comfortable beds, and our convenient location. We also appreciate your observations regarding areas that could use updating, including the furniture and appliances. Your comments are valuable and will help guide our ongoing efforts to improve and modernize our facilities for a better guest experience. We are committed to maintaining comfort and quality for all our visitors and look forward to providing... read more
Clean room. Pleasant staff. Nice amenities
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to know that you found your room clean, enjoyed our amenities, and experienced pleasant service from our staff. Providing a comfortable and welcoming environment for our guests is always our priority, and it is rewarding to hear when we meet those expectations. Your kind words are greatly appreciated and will be shared with our team as encouragement to continue delivering excellent service. We value your choice to stay with us and look... read more
Staff at check in are great. Never have an issue staying here. Also very accommodating of requests like checking in early or late check out.
Check in was really great. The staff is friendly and helpful. Room was clean. They have a good set up for a quick bite to eat in the morning. It was quiet too. No obnoxious people.
Business response:
Dear Guest, Thank you for sharing your wonderful review. We are pleased to hear that your check-in experience was smooth and that our friendly, helpful staff made your stay enjoyable. It’s great to know the clean room, quiet environment, and convenient morning grab-and-go options added to your comfort. Your appreciation means a lot to our team, and we are committed to maintaining this level of service for every guest. We truly value your feedback and look forward to welcoming you back to Extended Stay America on your next vi... read more
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,733 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.