This profile has been claimed by the business owner or representative.
Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect
Amazing stay for a few nights! Clean and friendly staff 💜
Business response:
Dear Juan, Thank you for sharing such positive feedback! We’re delighted that our team made your stay memorable and that you enjoyed the comfortable accommodations. We look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management
Amazing for a one night stay!
The room was clean and friendly staff. It is close to dining and easy freeway access.
Business response:
Dear Alexander, Thank you for sharing your feedback. We are delighted to hear that you found your room clean and our staff friendly. It is wonderful to know that you appreciated our convenient location with easy access to dining options and the freeway. Guest comfort and satisfaction are our top priorities, and your kind words motivate our team to continue providing excellent service. We truly value your input and are pleased that your experience at Extended Stay America met your expectations. We look forward to welcoming yo... read more
There was a fire alarm at 11:30 at night, apparently someone burned food they were cooking in their room. Of course, no one really to evacuate their room, but this was largely handled well and the fire department let us return to our rooms in 45 mins
Business response:
Dear Alexander, We sincerely apologize for the inconvenience caused by the late-night fire alarm, and we understand how disruptive it can be during your stay. The safety of our guests is always our top priority, and while the incident was due to food being burned in a room, we are grateful it was quickly resolved with the assistance of the fire department. We appreciate your patience and understanding as our team worked to handle the situation. We look forward to welcoming you back for a smoother stay. Sincerely, Hotel Manag... read more
N
Just good enough. The hotel served its purpose, clean beds, very close to many restaurants. Pet friendly, 🐈.
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,663 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.