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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Misleading The location and staff were great but their pictures of the hotel are very misleading. The room needed repairs/updating, did not look like online at all. It also wasn’t the cleanest but by far not the worse. We expected a traditional complimentary breakfast not their come and go of just muffins and instant oatmeal. I think their listing is very misleading over all.
Business response:
Dear Adam, Thank you for sharing your experience. We are grateful for your acknowledgment of the excellent service you received and also for appreciating our convenient location. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
Only thing when you stay more then one night you have to go get key card every day thats kind of a pain in the ass
Business response:
Dear James, All of us at Extended Stay America are thrilled to know you loved your time with us and enjoyed your room! Thank you for sharing your remarks about the key card. We will share them with our concerned team for further action. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
This was convenient and accessible for a one night stay due to a medical procedure. Room was a nice size and the kitchen seemed very good. Bathroom was adequate, though water doesn’t get very warm in the tub. Would stay here again.
Nice
Business response:
Dear Elizabeth, Thank you for choosing us and sharing your feedback! We're delighted to hear that you found your stay at Extended Stay America enjoyable. Your satisfaction is our priority, and we appreciate your positive feedback. Should you have any further comments or suggestions to enhance your experience, please don't hesitate to share them with us. We look forward to welcoming you back for another pleasant stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,722 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.