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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay for the price It was enjoyable stay And the lady at the front desk was extremely polite and helpful.
Area was convenient to highway and fast food. Nice room with kitchenette and full size fridge. Carpet was dirty and damp.
Business response:
DearKelly, Thank you for reviewing our hotel. It is nice you had a good stay, and we appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We are working with our team as we want our guests to have a perfect hotel experience while with us. Please give us another chance to welcome you back for a better experience.Sincerely,Hotel Management
Clean, quiet, and easy freeway access.
Nice & close to the Highway
Business response:
Dear Jerrel, Thank you for choosing Extended Stay America. It is nice to know you had a good stay and found our location, close to the Highway, perfect for your needs. Please return for another lovely experience.Sincerely,Hotel Management
Desk staff had stepped out when we arrived around 8:00 PM. Didn't return for 15-20 minutes. Facility is long in the tooth but clean and quiet. Big plus having a kitchenette in the room.
Business response:
Dear Mark, We appreciate the review and are happy that you had a pleasant time and found the facility clean and quiet. Our top priority is your comfort, so it is nice to know we met your expectations. It is good to know you loved having a kitchen in your room. However, we are sorry for the inconvenience caused by the unavailability of the front desk on your arrival, which made you wait before the check-in. We will pass on your remarks on improvement in this area. Thank you for choosing our brand for your hotel needs. We look... read more
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.