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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This room was clean. Awesome service too
Room looked ckesn but if you miss items as large as spare change and plastic forks on the floor. How hard are you trying?
Business response:
Dear Tracy, Thank you for staying with us. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Hair in sink, counter dirty, door handles dirty
Business response:
Dear Timothy, Thank you for bringing your experience to our attention. We're sorry to hear about the issues you encountered during your stay. Please know that your feedback is invaluable, and we are taking the necessary steps to address these cleanliness concerns. We appreciate your understanding and hope for the chance to provide you with an improved experience in the future.Sincerely,Hotel Management
Incredibly professional and friendly staff. Property well-maintaned.
The room was clean, comfortable and nicely decorated. Bed was very comfortable.
Business response:
Dear Elaine, Thank you for choosing Extended Stay America and for your great review. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you again for your review. We hope to see you soon!Sincerely,Hotel Management
Your staff is your key to making money on the property. I have never dealt with such a caring staff, and very willing to help as much as possible. Your staff member Nicole seems to be the one who really enjoys her job and took great care of us! I am staying there to undergo cancer therapy and she is just made it that much easier for me and it is nice to wake up to a smiling face at the front desk. She should be in management if she is already not.
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,675 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.