Extended Stay America - Billings - West End

Zane 

on Expedia

a year ago

Front desk manager Jammie went above and beyond to help with a 3 day stay and the property was comfortable, quiet, and clean. 

Anonymous 

on Expedia

a year ago

Walls are thin, so very noisy. I can hear the occupants on the next level walking around, showering and toilet flushing. Made a good night’s sleep difficult Accommodations are adequate, pet friendly. Desk clerk was also doing laundry when I arrived, so she was brusque, probably overworked. Hard to be friendly at that hour when trying to do two things at once. 

Allison 

on Expedia

a year ago

Fine for a quick stop We stayed here after leaving Yellowstone. It was just “fine”. Upon check-in the front desk told me that she is glad I got there first because even though I had prepaid for my room, it wasn’t guaranteed- they had 4 guests coming and only 2 rooms left. She tried to put me in a smoking room even though I asked for Non, and then tried to give me a smaller room than what I had reserved. She kept also telling me that I had not pre-paid, I need to pay again. It was really frustrating when you are hot and tired... read more

Warren 

on Expedia

a year ago

although the room had a kitchenette (full sized refrigerator, two burner cook top, microwave and sink, there was nothing other than dish cloth as far as kitchen accessories. No a utensil or pan. Really not much different than the usual room with mini fridge and microwave. It wasn't a big deal, just seemed odd. 

Erika 

on Expedia

a year ago

Toilet wasn’t cleaned, lots of leftover hairs from previous guests. No coffee. No amenities.