Extended Stay America - Billings - West End

Business response:

Dear Randal, Thank you for your recent stay. It is nice knowing you had a satisfactory stay and were pleased with the pet-friendly facility. Although our location is very convenient, external noise can occasionally be a factor. Please accept our apologies for the noise issues you experienced from outside the hotel. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as restful as possible. Our goal is to provide a clean property and a comfortable suite so you c... read more

Business response:

Dear Carlis, Thank you for your positive feedback! We're delighted to hear that you found the room neat and the atmosphere tranquil. It's great to know that our staff provided you with excellent service. Your satisfaction is our top priority, and we're pleased that your experience met your expectations. We look forward to welcoming you back and providing another wonderful stay at Extended Stay America. Sincerely,Hotel Management 

Business response:

Dear Lois, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your stay with us at Extended Stay America and were pleased with the room. Thank you for being our guest and for your feedback. We wish you all the best with your travels!Sincerely,Hotel Management