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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for travelers needing a place to rest Very friendly staff! Location is convenient for travelers. The hall leading to the room smelled bad and the room was worse. We purchased some odor eliminating spray for the room and it didn't work. If they were to have all carpet professionally cleaned or replaced, it'll make a huge difference. Other issues: Bathroom sink drained extremely slow Shower water pressure low Forr a single night stay, we made it work for us. If I had to stop for rest in that area again, I wouldn't mind s... read more
Business response:
Dear Paul, Thank you for sharing your review and mentioning your pleasant interactions with our staff during your stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve tha... read more
Clean, quiet, comfortable
Great
Everything is perfect!
Enjoyed my stay there, however they were short-staffed and had to wait a long time to check in. Rooms were clean, nice place to stay.
Business response:
Dear Becky, Thank you for your thoughtful review. We appreciate you choosing Extended Stay America while in the area. We are delighted that you had an excellent stay with us and were pleased with your room. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to advance our services and appreciate your valuable feedback. It was a pleasure having you stay with us, and we hope to see you again soon!Sincerely,Hotel Management
Victor was great on checkin. Appreciated the level of professionalism and personal touch.
Business response:
Dear Trent, Thank you for choosing our hotel for your stay. We are delighted to read that our associate Victor helped to make your stay comfortable. Your compliments will undoubtedly be shared with him. We enjoyed having you as our guest and hope to welcome you back on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,675 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.