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Extended Stay America - Billings - West End

3.5
  • Hotels
  • Billings, MT

About this business

HospitalityHotels

Location details

4950 Southgate Dr., Billings, MT, 59101, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.52,687 reviews
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Clark's profile image
Clark 
a year ago
Stacy's profile image
Stacy 
a year ago
Julia's profile image
Julia 
a year ago

This was convenient and accessible for a one night stay due to a medical procedure. Room was a nice size and the kitchen seemed very good. Bathroom was adequate, though water doesn’t get very warm in the tub. Would stay here again. 

Elizabeth's profile image
Elizabeth 
a year ago

Nice 

Business response:

Dear Elizabeth, Thank you for choosing us and sharing your feedback! We're delighted to hear that you found your stay at Extended Stay America enjoyable. Your satisfaction is our priority, and we appreciate your positive feedback. Should you have any further comments or suggestions to enhance your experience, please don't hesitate to share them with us. We look forward to welcoming you back for another pleasant stay. Sincerely,Hotel Management 

Efrain's profile image
Efrain 
a year ago
William's profile image
William 
a year ago
Dominic's profile image
Dominic 
a year ago

Staff was friendly, room was clean with more amenities than a standard room somewhere else at half the price. Kitchenette, sink, and 3/4 sized refrigerator and freezer. 

Tom's profile image
Tom 
a year ago

Close to interstate easy access and friendly staff 

Business response:

Dear Tom, Thank you for choosing to stay at Extended Stay America and for taking the time to share your review. We are very glad that our convenient location worked well for you. We love what we do, but recognition for a well-done job is always excellent! We will share your compliments with our staff. We hope to have the honor of hosting you again soon.Sincerely,Hotel Management 

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Marcie 
a year ago

The front office lady was rather rude Hallway had stuff all over. Will never go back there! 

Business response:

Dear Marcie, Thank you for your review of our hotel. We are sorry for the issues you had with our front desk. We take these reviews seriously, and our team is evaluating your feedback to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Billings - West End

How is Extended Stay America - Billings - West End rated?

Extended Stay America - Billings - West End has a 3.5 star rating with 2,687 reviews. 

When is Extended Stay America - Billings - West End open?

Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.