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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bathroom had dirt footprints on floor. Carpet was stained with something red and was worn. It was inexpensive so it was kind of a trade off.
Business response:
Dear MAUREEN, Thank you for taking the time to share your feedback with us. While we are glad you found us to be of great value, we are genuinely sorry for the inconvenience you encountered regarding the unclean bathroom and the carpet in your suite. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured that we take your concerns seriously, and we will be addressing these issues with our housekeeping team to en... read more
Rooms were quiet, windows weren’t fully closed but had stoppers on them, but there was a lot of noise that came from the parking lot in the mornings, aka revving engines.
Easy carreturns fast everything
Nice clean and quite
Business response:
Dear Jeffrey L, Thank you for your kind words about Extended Stay America! We're thrilled that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management
Clean and quiet
Business response:
Dear Michael, Thank you for highlighting our commitment to cleanliness and providing a peaceful environment. We're delighted you enjoyed a quiet stay at Extended Stay America. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.