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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Victor was great on checkin. Appreciated the level of professionalism and personal touch.
Business response:
Dear Trent, Thank you for choosing our hotel for your stay. We are delighted to read that our associate Victor helped to make your stay comfortable. Your compliments will undoubtedly be shared with him. We enjoyed having you as our guest and hope to welcome you back on a future visit.Sincerely,Hotel Management
The rooms are decent and clean.
Business response:
Dear Kelly, Thanks for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained suite, so thank you for recognizing our commitment to outstanding hospitality! The entire team at Extended Stay America hopes to see you again the next time you are in the area.Sincerely, Hotel Management
Needs an extra trash can, for the price there should have been a real breakfast, a coffee maker and more convenient outlets for electronic devices.
Business response:
Dear Patricia, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
Clean and well managed
For short team, won’t stay again. Not enough things to do and noisy in the am
Business response:
Dear Melissa, Thank you for taking the time to share your feedback. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. If your visit is not going as expected, we encourage you to reach out to anyone on our team so we can quickly and efficiently address your concerns, as we want to create great experiences for all of our guests. We hope you give us another chance to provide you with the exceptional stay you deserve. Thank you for choosing us, and we hope you will visit again soo... read more
Quiet and restful.
Staff is very friendly and accomodating. Literally no issues the entire stay. Thank you GM and Shelby!!!!
Business response:
Dear Damian, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent, and we appreciate you highlighting the team's attentiveness. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,722 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.