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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful
Housekeeping needed to be a little more thorough.
Business response:
Dear Steven, Thank you for your feedback. We appreciate your comments about housekeeping, and we'll address this to ensure a more thorough experience for our guests. We value your input and hope you give us another opportunity to provide you with an even better stay at Extended Stay America.Sincerely,Hotel Management
This room was clean. Awesome service too
Room looked ckesn but if you miss items as large as spare change and plastic forks on the floor. How hard are you trying?
Business response:
Dear Tracy, Thank you for staying with us. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Incredibly professional and friendly staff. Property well-maintaned.
Hair in sink, counter dirty, door handles dirty
Business response:
Dear Timothy, Thank you for bringing your experience to our attention. We're sorry to hear about the issues you encountered during your stay. Please know that your feedback is invaluable, and we are taking the necessary steps to address these cleanliness concerns. We appreciate your understanding and hope for the chance to provide you with an improved experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,679 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.