Extended Stay America - Boca Raton - Commerce

Michel 

on Expedia

7 years ago

Horrible, terrible, The check-in start at 3pm, we arrived at 4 pm and they not have the room I choose ready (cleaning and organizing) They asked me to waiting 30 minutes to be ready . I agree. After 1 hour wating with my 3 kids on my car, i enter again at the office and the attendant ask me for another 30 minutes to wait because they not ready yet. Im supposed to be a party at 5pm and im already late. I still waiting another hour. At 6 pm ,I'm inside to the office again the attendant (name John) not look on me. I ask for the... read more

Rider 

on Expedia

7 years ago

LOOK OUT FOR THE TRAIN The pictures of the hotel is misleading. Theres no mentioning of an AMTRACK train traveling next to the hotel and the hotel is old. Keep traveling south and choose the Embassy Suites. 

liz 

on Expedia

7 years ago

Dirty Filthy and dirty. Had a nasty smell to it. Front office was slow and everyone there was complaining. Should have left then. 

Anonymous 

on Expedia

7 years ago

Shower was filthy. Several electrical outlets didn't work. Toilet stopped up and I had to go to front desk to get a plunger and take care of it myself because I was told no one was available. There were 3 of us, but when we picked up (not brought to us as indicated) our kitchenware, they gave us enough for 2. When we requested enough for 3, we were given only a 3rd set of silverware. Very disappointing and NOT worth the price by a long shot. 

h 

on Expedia

7 years ago

it's fine for a overnight Front desk staff was nice, but frazzled by the key machine not working correctly. Front desk was polite, but didn't have coffee ready in the morning and the breakfast was extremely limited, just granola bars. Everything looked clean, but our room smelled of old smoke. There aren't any restaraunts real nearby, it's kinda in an industrial park area. The bed linens are very basic. 

Luda 

on Expedia

7 years ago

Room was dirty Front desk girl do not pay attention Refrigerator have Brocken door We have to change room but it was Olmost same. 

Anonymous 

on Expedia

7 years ago

horrible it was horrible the late night front desk clerk who worked there wasn't being helpful at all I prepaid for a reservation and was told they were no more room 

Alan 

on Expedia

7 years ago

Locked Door and No Receptionist I arrive daily for check shortly after 8pm. The door was locked and th lights were dim. A note on the door instructed those arriving after 11pm to call the number listed! Very displeased and wouldn't reserve this location again!!! 

Antonio 

on Expedia

7 years ago

Room smell funny like a smoker room continental breakfast is a joke