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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
I booked at 1030 got to the hotel with my dog at 1120 they tell me they are booked. No apology or anything. So I call expedia and they try to get me a new room but because it was now after Midnight, i can not book anywhere. So I'm stuck in my car with my dog with no where to go. Scariest experience ever.
Opened my fridge to find leftover food. Called for an extra pillow and sheet to replace my stained ones that were there the second I walked into the room. Horrible experience overall the only pleasant part was check in.
There was not check in. They called me the hotel was full. Over sold. There were not room for me. Hope you guys did not charged as I had my credit card in the system to hold the room. I was with my wife sick in the way to the hospital to go thru a surgery next day. I explained that to the hotel...the just said we do not have a room for you.
Hotel room was not very clean, room smelled. The AC went out and we had to move to another room which was even worse!
Unpromising staff and hotel The trip was disappointing. I tried to reach front desk multiple times before arriving at hotel, but there was no response. when I picked up the phone outside the lobby, she responded and took a while to open the door. Then her system was giving issues to check me in. I booked a queen bed and she did not inform anything and gave keys. When I opened the room, there were two double beds! For a couple it was difficult to sleep on such a small bed. The front desk lady had told me the next day she will... read more
Poor lighting in the room, poor bathroom conditions, and the staff Had poor customer service when we reached out with an issue with the room
Nice hotel .....bad WiFi if that’s important Hotel was descent .....room was nice but a lot of people hanging out on catwalk and stairways......layout of room was good but floor appear to need a cleaning.....worst thing was the WiFi reception in last 3 stays at Extended Stay America has been bad to none ever since they switched internet companies
Worst service for such this rate !!! Starting from the check-in it was such a nightmare not worth the price choose another hotel please don’t waste your money in this property
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 3.1 star rating with 2,510 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is open now. It will close tomorrow at 12:00 a.m.