Extended Stay America - Boca Raton - Commerce

Larry 

on Expedia

2 years ago

Worst dump I have stayed at in 20 years. Start with the insects in the kitchen. Next was a leftover spoiled burrito left in the microwave. No elevator. We had a wheelchair bound person, and they couldn't have been less interested in helping us change to a room on the first floor. Our handicap request apparently didn't follow us when we changed the reservation the week before. I asked why couldn't they swap us for a ground floor room. They said the hotel was sold out that night - that I can believe. I asked them to look for a... read more

Stephen 

on Expedia

2 years ago

Less Than 1 Star Got there late in evening after long drive. Had to call for desk clerk which at 12:30 AM is understandable. The room he gave had the lock broken so it would not lock. Had to start over a get a new room and it had the Oder of coconut and sweat, bathroom was not clean but by now now I needed to sleep. 

Kristian 

on Expedia

2 years ago

The attendant was great but the property is in poor condition. There was a strong smell of sewer gas in the room and the vinyl flooring was peeling up. 

Brett 

on Expedia

2 years ago

I am in my 60's. This was the second worst hotel I have ever stayed at. The worst was a place we stayed at during spring break in college. A bug crawled out of the bed, the door would not open/close properly, the cabinets were broken down, a light bulb was missing, the tv remote was missing, the clerk was not at the front desk when I arrived, a dirty wash cloth was in the bathroom, the room smelled like mildew, a busy train runs along the edge of the property and sound like it is coming into the building during the night....... read more

Peter 

on Expedia

2 years ago

Terrible service/over advertised Reserved a king bed. At checkin none were available. One bed had sand in it. Mgmt wouldn't send housekeeping. It was late and we couldn't change hotels. Grab and go bfast was just instant oatmeal to be prepared in a coffee cup. 

Michael 

on Expedia

2 years ago

The room was disgusting. The carpet was sticky and the room smelled bad. The door gets stuck not even half open on the sticky carpet. We got there late as my wife had a treatment that night then again early in the morning at a medical facility nearby. We called around to find another hotel but everything was booked. After midnight we went out and slept in the car and came back in in the morning just to use the bathroom.