Extended Stay America - Boca Raton - Commerce

Anonymous 

on Expedia

3 years ago

Just awful! I am baffled that this hotel is even offered on hotels.com. We booked three rooms for a work trip. The rooms were filthy, had roaches, beds were not made, windows left open, kitchen in complete disarray. The hotel staff did try to accommodate with new rooms but admitted they had not checked the rooms prior to check in. We left immediately and made a new reservation at a much nicer property nearby for the same cost per night. Maybe it was just a bad day, but this place is far from safe or sanitary based on our exp... read more

ZUL 

on Expedia

3 years ago

We were charged for the room on top of what we paid Expedia for the reservation. To get a refund was a pain. Had to call a few times to get invoices email to me. They don’t give it a the front desk. Front desk staff can do better at their job. The hotel is not worth the money we paid. The room they gave us was not fixed from the previous guests, bed unmade towels on the floor etc. we had to walk back and get another. We only stayed one night. 

Anonymous 

on Expedia

3 years ago

Wouldnt book again Property was run down and pretty gross. 

Joseph 

on Expedia

3 years ago

I am an hour waiting to get checked in