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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a ggod hotel.
Business response:
Dear Adele, Thank you for choosing our hotel for your recent stay. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, we would love your feedback. Thank you again for being our guest, and we look forward to your next stay with us. Sincerely,Hotel Management
False advertising Falsely advertising Said BREAKFAST but only coffee and muffins
Business response:
Dear Guest, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Had to leave after 1st night Housekeeping could not cover up the old smoke and pet smells, so bad it kept me awake. Had to relocate to another hotel after 1 night. Staff was as helpful as they could be under the circumstance. Offered to relocate me but the new room also had the same odor. Perhaps they should consider renovating their popcorn ceilings as the material never stops emitting collected odors. Need better maintenance as well, given 3 broken items in the room.
Business response:
Dear Guest, We apologize for the discomfort you experienced during your stay. It's unfortunate that you had to leave after the first night due to the lingering odors and maintenance issues. Your feedback is important, and we will take steps to address these concerns and improve our accommodations. We appreciate your understanding and commend the staff for their assistance. We hope you consider giving us another opportunity in the future, as we are committed to providing a more pleasant and comfortable stay. Your comfort and ... read more
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,036 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.