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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Trashy but passable They leave trash cans unventilated at the end of the halls. Check in had to track person down. Upon entering decided was too dirty and went to buy cleaning supplies and clean more. I got it to a passable level in my room and I stayed here four days but was very excited to leave. It’s tough to get a hotel in Boise these days - short supply you may just have to work with it.
Business response:
Dear Theodore, We apologize that our housekeeping staff overlooked some areas in and around your room, which does not meet our standards; therefore, we are very disappointed that this was your experience. Also, we are committed to making sure this does not happen again and are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.SincerelyHotel Management
Paid for online but no rooms when I arrived I didn't get to stay because they said there was no rooms available so I had to sit on the phone with an agent who said they would get me a refund i haven't received it
Business response:
Jodi, thank you for your review. We are very sorry that we were unable to accommodate you at our hotel and regret the billing issue you are having. Please feel free to reach out to our front desk, as they will be happy to assist you. Thank you once again, and we hope to see you again. Sincerely, Hotel Management
The bathroom was filthy, hair on the baseboards and bath tub drain. Mold in bathtub.
Business response:
Kayti, thank you for being our guest. We apologize for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,007 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.